VERY MESSY
At first , they did not have my booking. After 5mn arguing in chinese , they found it , but with some mismatch in the name . It took 15 more minutes to sort this out before giving me the key. Then , TV required a technical skill to be operated , and only chinese channels.
WORSE: they called me at 5.45am to offer a special massage . Then , they called again at 7.30am to apologize , it was a mistake : awaken twice a sunday morning. Slow check out also .
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..