My father lives at the hotel...the service is great on the 13th floor. The attendant is very helpful. But the hotel should be a little cleaner for comfort.....i saw that there was a tennis court but for some reason no one can use it. Don't know why! We should be able to use it. The staff should speak a little bit of english for english speaking guests. The should be a game room. The kitchen of the rooms should be bigger. They should sell more on More ..