Booking ID: #223819
I HAD TO MISS THIS TRAIN DUE TO VERY BAD TRAFFIC FROM PEK AIRPORT TO THE STATION. AND I HAD TO RE-BOOK AFRESH FROM BEIJING STATION TO QUFU EAST ON THE NEXT DAY OF TRAVEL WHICH I DID.
CAN MY AMOUNT BE REFUNDED BACK TO ME? WHAT IS THE PROCESS OF REFUND FOR NOT BEEN ABLE TO CATCH THE TRAIN.
BTW, THE TICKET OFFICER COULD NOT BE OF ASSISTANCE AS SHE COULD NOT UNDERSTAND PROPER ENGLISH AND SHE JUST SAID NO REFUND.
KINDLY ADVICE VIA MAIL.
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[1 of 5 Stars!]
