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Cancel Booking, Request Refund or Change Booking
We can Only refund for the flight bookings made from ChinaTour.Net
1. Refund can be requested before or after the flight departure date(refundable within one year). so don't worry if you missed your flight, you can still request refund if you did not take the flight nor used the E-ticket.
2. Refund amount will be calculated according to the flight cancellation policy.
3. If you only want to change flight date(or time) and do not change airlines company and route, we suggest you request "Change flight" instead of "Cancel flight" booking, the E-ticket will be open status for one year if you did not take your flight, you can always change your flight date at a earlier or later time, you only need to pay change fee to change the flight date or time, as long as the same airlines flight and the same route.
Please fill following form if you want to "Cancel flight, request refund" or "Change flight within the same airlines"
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Please fill following form:
Reservation reference ID number? Do you want to "Cancel flight" or "Change flight"? Cancel which passengers flight booking, Last name/First Name, Passport Number? Cancel which flight trip? from which to which city? which departure date?
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