We had booked a superior room and when we were checking in, we were told that we were being upgraded to a superior room at no extra cost. They tried to tell us that we had booked only a standard room even though we had our booking confirmation in black and white.
The room we got on the 5th floor had a nice view of the river. The room by itself was very large and cozy with a huge bathroom. The hotel staff was very helpful and nice. The heating worked well. The hotel has a nice history, and is very conveniently located. We will definitely stay here on our next trip. - Dianne and Gerard D'Souza
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