The hotel is located in the central business district of Futian, next to the city's metro Zhuzilin Station. It is just 4 kilometers from Happy Valley theme park. Another theme park, the 480,000-square-meter Windows of the World, features reproductions of some of the world's most famous tourist attractions, and is also four kilometers away. Huanggang Port and the Hi-Tech Exhibition Center are six kilometers from the hotel.

Distance from the airport ( Km ): 35
Distance from the Shenzhen Railway Station ( Km ): 20
Distance from the city center ( Km ): 20

Grand Mercure Oriental Ginza Shenzhen houses an indoor pool, sauna, steam room and fitness equipment. Airport transportation can be arranged for a fee, and self parking is complimentary.

A variety of dining options exist at the Grand Mercure Oriental Ginza Shenzhen, including Monsoon, a cafe and lounge serving international a la carte cuisine, and the Chinese Restaurant.

Offering teas from all over China, the on-site Tea House is another place of relaxation, and the Teppanyaki and Sushi Bar presents sushi in a Zen-like ambience. Limited room service is also available.

Conference Facility: Ballroom, meeting rooms, business center, AV equipment, translation service, secretarial service, computer rental, parking garage.

Restaurant: Five restaurants, coffee shop, tea house, 24-hour room service.

Recreation: Swimming pool (heated – indoor), sauna, massage, fitness center, billiards, game rooms, nightclub.

Transportation:
- 7 KM (15-min drive) to Exhibition Center; - 20 KM (30-min drive) to Dongmen walking street; - 15 KM (25-min drive) to Luohu Railway Station; - 30 KM (40-min drive) to BaoAn International Airport