China Train Good service and reliable. However, the ticket price is different that what is shown on the website. E.g. a 2nd class ticket for Xiamen-Shanghai is shown as ¥331. But, we are charged for ¥416 - which is shown on the website as the price for the 1st class. So, it is confusing whether the online processing is working correctly.
China Train We booked a round trip Shanghai / Suzhou. All ok as scheduled. It was our first time using trains in China and we were scared about possible misunderstanding due to language comunication. At the end everything was well indicated and easy to understand even withouth speaking or reading a single word in chineese. Only one remark: The name or the proper departing station should be placed in evidence in the booking confirmation. In shanghai there are 3 or 4 railway stations and it took sometime to understand which was our right departing station. I did a research via web using the train number.
China Train Excellent online booking of train tickets to travel in China. The staff is very professional and helpful. Their service is par excellence. I am using ChinaTour.Net for the second time now. Of special mention are Mr. Wang and Betty who assist me in making my 3 train and aeroplane ticketing without any problem whatsoever. Keep up your great work
China Train Train reservations I think they should improve to have the availability of seats more quickly, often ask reserves and these were canceled by you for capacity.
It would be nice service where as an airline, I can check in choosing my seat, I can see the availability of empty seats
I just traveled in first class seats are very comfortable, the service is very good and the staff is very friendly serving
The times of departure and arrival of the train are very good and accurate, function well
China Train In the beginning the communication was rather difficult .But after a while every piece of the puzzle fell into place.
The only things you need are your passport and the E-numbers.We took trains from Beijing to X'ian and to Shanghai.
After a short phonecall to the call center to check our E numbers,we went to the ticket office in the trainstation and even without speaking a word chinese everything was ok.We recommend ChinaTour to other travellers and we will use it for our future china visits
China Train Excelente las 3 operaciones de aviones y tren tgv al que recomiendo más que los aviones que siempre se demoran y los servicios no son buenos. El asesoramiento fue muy bueno e inmediato. Los pagos con tarjeta y paypal funcionaron muy bien. Hasta la proxima!
China Train Everything worked out well in the end. Thank you. We used the courier service to deliver the train tickets to our contact person in China. My only concern was that the physical delivery address was not captured on the system. However, the booking was followed up by a confirmation email where I was then able to re-submit and confirm the delivery address and details. Our suggestion is for ChinaTour.Net to look into the technical reasons why the delivery address was not captured on the system when the original booking and payment was made.
Thanks for your report, we had fixed the problem.