excellent app on the phone that shows your bookings and status. Easy to use. Tours were well organized. I had 2 tour guides for the 2 days: Sabrina I was very pleased with, however, Chris was good with these comments: He requested tip continuously at the end of the trip for him and driver. He also made us pay for summer palace boat ride even though I didn't want, but because other members in bus requested to ride the boat, I had no choice. This can be organized better before going on tour.
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