The tour took us to all the must-see sights in relative comfort. Our tour guide and driver were nice, however, we found the tour guide to be a bit lacking in information about each place we visited and would have expected more knowledge, history and anecdotes to be shared about some of the country's greatest sights to bring the things that we were seeing to life. Given that this was a private tour and not at all cheap, we were a little disappointed in this regard.
Our driver also seemed rather irritated at having to drop us off at the end of the day to anywhere other than our hotel (we wanted to visit the art district) and though this was expressed to our tour guide in Chinese (which we don't speak), it was still pretty obvious and unprofessional.
Finally, we had a slightly uncomfortable experience on the second day, when we were taken to lunch and told that the choices that we selected from the a la carte menu were outside of the budget. Given that this was an expensive private tour and we were not told in advance that the meals had to be of a specific type/cost, this was also disappointing.
I would suggest that the satisfaction with this tour rests heavily on the tour guide.
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