Terrible experience. This company is acting in fraud. Here is how the scam works. When you purchase your tickets, they don't process your credit card right away like most travel sites. This is a problem because people can't wait for hours to know if their card has been charged and ticket has been assigned. After no response and hours delay, I cancelled revoked my authorization to charge my card. That got their attention and they immediately charged my card and claimed I can't be refunded because they have already entered my name in the airline reservation system. I went to the airline directly and learned that they never booked me in the airline reservation system. So these fraudsters deliberately don't charge your card until you cancelled. I'm in the process of filing a complaint with visa and my bank and already received email verification from the airline that ChinaTour.NET never booked my ticket as they claimed. Smart scam. Don't book with this company. You will not get your ticket...
Deliver Ticket to:
JianGuo Hotel Shanghai, tel:+86 21 64399299
Address: 中国上海市漕溪北路439号,邮政编码200030
Levr-
an, Norberto Check-in:2019-04-08 to 2019-04-09..
Ваша компания работает не честно. На сайте цена в долларах а счет присылаете в евро . Потерял 100$ по вашей вине..
It was simple and convenient. English speakers but the confirmation was late which gives me stress. Plz try to confirm reservation faster Thank you . . It was good..
The agent should be more friendly and understand customer request Difficult to communicate with English -..
China Tours is a very professional and reliable company. I will surely use their servies again in the future...
You guys s**ks. am asking for refund since long. Why are you nownot replying???????????..
No reply to my emails after telling me my booking hadn’t gone thru. Tried to make me pay for the same booking saying nothing was available for that price, when I declined and rebooked for that price it let me..
Excellent service - prompt and efficient with good prices. Thanks for helping with our fabulous tour in Guangdong, Anhui and Fujian...
I have been very pleased with ChinaTour.NET. Their system is fast and customer service has been good...
the score is intermediate, on the one hand it was easy to buy, but my flight was canceled and I did not have any notice..