1st flight you've forgotten my lugagge in Beijing, after having said sending it to my hôtel in Pingyao, you've changes and I paid 1300 yuans to pick up my lugagge in Datong ! You've stolen me solar charge to my mobile ! And the 2nd flight : 2 hours deleted ! No stars for you ! When I'll return in France I'll give you more comment !..
It was not a good experience. I checked the services and could not buy the ticket, but they credited the amount to my card and are still trying to recover those amounts..
very bad we received a charge from you on date 09/21/2018 as follows 21.09.2018 ChinaTour Net 3990148 7399 127,87 EUR 4830541500272423 21.09.2018 ChinaTour Net 3990148 7399 219,49 EUR 4830541500272423 and we don't know what they refer to please clarify urgently because we have already paid invoice number 195192 and 195197 and 195192 and 195148 and 195150 Awaiting your reply asap best regards Antonella Nesi..
Hello, I had an enormous problem with my flight, as described above: Flight Info: Lincang (LNJ) -_ Kunming (KMG) Date:2018-10-20 / 09:00 -_ 09:55 Flight No:KY8256 That flight it doesn´t exist at the time described, as confirmed by as 9:00 from Lincang. Turns out that the flight number KY8256 is 15:00 and not 9:00. I had to buy a new ticket from another company to get to Kunming. In a hurry because I had many connections to flights overseas. Because of your mistake I missed all the flights, from Kunming to Beijing and after that the connections to others flights to overseas to get back home. Very bad and is a Mistake that It shouldn´t be happening ever. I´m very mad from what did happened with myself, from a mistake made from the ChinaTour.Net..
Good Services and Competitive Prices. A follow up with phone message will be encouraged in case email was not read by customers...
There were a delay in getting my flight ticket... while others were issuing the ticket on the spot...
Organisation was perfect. Only issue was that côntact phone could only be reached by Chinese numbers. When our flight was cancelled in Guilin, we were not informed and could not reach Chinatour. Room for improvement.....
It is acceptable for the time being, as still needs some upgrading regarding payments via e-credit cards..!..
