Organisation was perfect. Only issue was that côntact phone could only be reached by Chinese numbers. When our flight was cancelled in Guilin, we were not informed and could not reach Chinatour. Room for improvement.....
It is acceptable for the time being, as still needs some upgrading regarding payments via e-credit cards..!..
I have always with you many problems. I book a class, you confirm the class and at check in I found many time a different class. Always the class Z and I have many problems my flying blue card. For me the rating is not 1 but 0. Every year you made this joke 2 time...
I am very sorry, the feetback is mistaken.... The airline is the quite good and very comfortable. Thanks a lot to stuff for their service and efforts...
I am very sorry, the feetback is mistaken.... The airline is the quite good and very comfortable. Thanks a lot to stuff for their service and efforts...
The worst airline whenever I flight with.... The process of check-in is the headache... Thanks & regards..
Had one good booking and one terrible. Booked for a good price, but got a email wasn't possible for this price. The app still showed this price even lower. Didn't get any answers on my questions, just ended up cancelling the booking...
Very efficient booking service. The website is very clear. E-mails are answered very quickly..
Made reservations in US for flights in China. Everything went according to plan. Very happy with the service...
