great service. made travelling in China simple for non-chinese speaking travellers like us. really appreciate your help and will definitely use your service in future...
Everything OK, but you charge too expensively for a flight change ............
Booking a plane ticket was easy but unfortunately I had to cancel as my mother passed away. They promised a 70 percent refund would be processed within two weeks. That was two months ago and despite many emails and messages I am yet to receive anything...
Every booking was easy to do and I could book all trains and flights for my trip at a reasonable price. I would definitely recommend ChinaTour to book your trip to .China..
Overall it was a good experience. I booked air tickets and get the correct booking. However I struggled to get e-tickets number. It could be better if e-tickets are also shared. Otherwise it was pretty much ok...
Scheduled all our transportation efficiently and gave us English and Chinese copies to facilitate getting our tickets. To be realistic, all agents at airlines and the high speed rail spoke English so all the was overkill...
