On a recent trip to China I wished to visit Xian and surrounding areas. It was an ‘on short notice’ business trip and I was unable to do any prior research. ChinaTour was a company mentioned to me by my hotel. I was very dubious using a company on the net that I had not used before, however I really wanted to visit Xian in the short time that I had. I did an after hours booking and due to an internet issue I wasn’t sure that the booking had proceeded. In fact I had booked twice without being aware. I might add that this was done quite late in the evening.
Early the next morning I arrived at the airport (Shanghai) and there was no record of my booking. I thought that I had been duped by a ‘dishonest’ company.. However, within 10 minutes I received a phone call from a lovely lady from ChinaTour who told me (in English) they’d only just opened and were processing my order. They saw that I had bought the ticket twice ,which at that stage I was unaware of. The money was refunded into my account within 2days and I had a wonderful flight to Xian, tours and return. A wonderful experience and a lovely, honest company to deal with.. Thank You... Highly Recommended!
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..
[4 of 5 Stars!]
