I booked a flight then immediately canceled then booked another with your company. I knew there would be a penalty and was fine with that. It took more than 6 weeks and numerous phone calls to get my refund. This is one of the worst customer service experiences I have ever had. What a terrible way to treat a customer.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..
[1 of 5 Stars!]
