I have used chinatour.net for all the tours and the cruise I done between 2009 september 1 to september 15 in China. During all the time of bookings before the departure they answer quickly to all the questions I had and they uses the visa adequatly. In each city i had a message from chinatour.net when I arrive at the hôtel and a direct phone contact with the guide the day before the tour with her phone number. The guides spoke well english, were very nice with the clients and helps for anything not included in the tour like adress for good restaurants, good taylors, what to see in priority...
They told that i can use her phone during all the time i was staying in the city (and it is true). For teh cruse on Yangtze, spontaneously they have proposed an other boat at the same price but with a high level of services. Indeed in the Victoria Princess we have more spacious room, the confort was good, the boat is clean and the quality of the foods is at level of international standards.
If you want to use the boat by yourself, book the taxi by the travelagencies or chinatour.net from the airport to the ship gate and do the same from the boat to the airport at the arrival because the shipsgates are difficult to find and the taximen are not speaking english.
Every time have with you the destination writed in chinese.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..