Review of 2 Days Beijing Classic Tour by Juan

The tour service has been very regular. The main aspects for which we hired the tour were not covered by the following. - We had reserved the visit to the Badaling part of the great wall and without previous notice, they changed us to visit the other one. -The second day they did not pick us up at the hotel, they just sent us an email saying that we had to go to a hotel in the center and that they would take us from there. They did not include any solution or the payment of the transfer. It was almost impossible to get a taxi and the only solution they gave me was to take a bus or cancel the tour. If one hires this service it is to not go through this stressful situation, since one does not handle the language and it is a difficult city to mobilize. The contact with the guide to find a solution was very bad, their answers have been very rude and nobody else gave an answer. -Other people on the tour had modified the excursion days and had promised to leave them at the airport. They did not comply with this and left them at the metro station to go on their own. -Regarding the visit to the massages center, they say that the tip is optional but once there the payment of 20 yuan is mandatory. The service has been very regular and the experience quite bad. If you hire these services, it is because you expect them to comply and be able to relax and enjoy the holidays. The last thing you expect is that as a solution they tell you that they are going to cancel the tour.