We are extremely happy with our tour guide who took care of our needs and attentions. However, We are disappointed with the return trip where we are let stranded at the train station in Shanghai without any help...
The local guide does not speak a good english. I can not understand what he spoke. The lunch on the last day was verry poor and the place verry dirty. I arrived at the train station with more then 2 hours before train leaving...
Excellent! The customer service (Nancy) is very helpful to answer all my questions. The tour guide.(Philip) can speak english really well, experienced, kind, funny. Me & my family enjoyed the trip so much. Thanks for everything !..
Tina was a great guide, very good English and helpful for helping us get around...