We did the 8 day tour Beijing, Xian and Shanghai (ID 60608) and we would like to make some comments: like any tour we found good and bad points; as we believe that the negatives can be improved, we resolve to describe them.
We arrived on October 2, full Golden Week, holiday week in China, everything was absolutely full; we were not aware of this holiday and maybe the agency could have informed us or suggested another date for the tour. On our arrival the driver was waiting for us at the landing and although he did not speak English was very friendly and approachable. Our guide Tina was very cheerful and did her best so that in the middle of the Chinese crowd we could see the most of Beijing, it was 3 busy days. Our hotel in Beijing Howard Johnson Paragon was opposite the railway station which due to the holiday should be one of the most crowded regions of the city. By the way it was not this hotel that was on the tour, the others were maybe better located. We left Beijing late in the afternoon by plane to Xian on our arrival we were greeted by the driver who also did not speak English but was super kind and took us to the Hotel safely. Our guide Jason was very friendly and professional accompanied us on all programs with good information. Again we stayed in a hotel not mentioned in the tour Whydman Xian Hotel in an area with some shopping around. We left Xian in the afternoon for Shanghai on October 7. Arriving there we found the driver super grumpy, treated us very badly, left the front, going up stairs to the parking lot, did not help with the bags, did not say a word. On the way to the hotel he was super reckless in the direction, at high speed, showing all the time that he was very unhappy that we were there. Left us at The Bund Hotel. The next day at 9:30 pm our guide Anne arrived and with the same driver we went to visit some tourist spots. She told us she was tired and showed little interest. She did not know the Museum was closed because it was Monday. After lunch we dismissed the two and went on in Shanghai to enjoy the city, which is beautiful by the way. Alone we discovered the subway and walked. Both the driver and the guide were not doing quality service, a shame.
And one more point, ask for a tour without the stores, where the guide earns commission if you buy something, it seems you have an obligation to buy.
Thanks, Isabela and Pedro from Brazil.
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