Air E ticket ready and waiting . no problems experienced . A professional service..
REALLY REALLY BAD. We issued and paid 2 sectors business class for CTU – LHASA and LHASA – CTU. After client checking in, we just knew that your company issued the economy class for him (you said the reason is because of by the time issued, the seats no more available). And no info at all about this matter. How come we paid for business class and got economy class. At the end, as your staff said that Business class already fully booked on the day of departure, client took the economy class. But when he on board, he saw that there are some business class that still available. And then we checked our booking for LHASA – CTU and found that it was issued based on economy class. How come we paid almost USD 800 for both sectors and choose BUSINESS CLASS and your company issued the ticket based on ECONOMY CLASS without any notice to us. It feels like your company cheating on us. At the end, your staff said that it was not pure your fault.. And gave us refund CNY 890 which is too small actually for even not our fault. Your staff Betty said that your company was also lost much due to must re-issued and upgrade the booking to business class for our LHASA – CTU flight. Once again, how come your staff can said like that. Since we already issued and paid BUSINESS CLASS for both sectors. WE WILL NOT RECOMMEND your website to our colleague or others. Once is enough for us. Thank you...
Very good site to make bookings for trains and flights.(easy to use with a status of the booking) Even refund of reservated trains was ok...
China Tour is excellent. Getting my ticket through them was easy. There were helpful and I was able to pay for my ticket with Alipay. I recommend them highly...
China Tour is fantastic. They were really helpful and my flight and visit was great. I recommend them...
My debit card was debited. My flight wasn’t processed. Please refund my money. ssebudde@gmail.com..
When I book and cfm the rate was 1580 cny Now I discover u deduct 1712 cny That i consider way of cheating..
Ylour service is satisfying service, but needs to be improved again. such as when buying airplane tickets, it should be reported that this is a budget plane, not including baggage and food snacks, or includes baggage weighing 25 kg and so on...
I sent you the payment to your email service@chinatour.net . I need to confirm what happened with my flight because of I have no more time yo wait or change...
Hi, I am not happy to use their services because they cut money at booking time but still not refunding back and when I called to their hotline number no one was answering !..
I booked a flight then immediately canceled then booked another with your company. I knew there would be a penalty and was fine with that. It took more than 6 weeks and numerous phone calls to get my refund. This is one of the worst customer service experiences I have ever had. What a terrible way to treat a customer...
To book and buy airplane tickets was easy, everything went ok. There is a contact, who andwers any questions...
Everything eas perfect. The flight arrives on time. Tks for making our live easy. ..
Hi, Regarding for Chan/Zheng, the Chinese name is: 郑婵。 Hope that you gently know and help to proceed the tickets. We are urgent to make sure about Friday morning flight to ChongQin. Thank you, Liberato..
