poor customer service, complicated process to print ticket or boarding-pass... lack of communication..
All in all its a good and efficient service. Flights and Hotels reservation were made extremely quick. Concerning train tickets it was quite long and complicated. Instead of easy delivering there were a lot of emails with new questions and it was kind of a never ending story and in the end I had to call and remind them that they finally should issue my tickets...
I,m not satisfied with this company. I paid for the train tickets and there was no tickets . Also my flight was cancelled and they don,t give me that information...
When I travel around China I always use China tours for flight bookings and cannot fault their service...
Excellent service. Easy to use. Very reliable. I got all my internal travel tickets for a recent bussines trip to China (air trips and train trips in China) and everything went well...
Excellent service. Easy to use. Very reliable. I got all my internal travel tickets for a recent bussines trip to China (air trips and train trips in China) and everything went well...
