All perfect. As agreed, when arrived to the Forbidden City, our tickets was registeres and the entry, just showing our passports, was right. Recommended..
Everything went extremely smooth, my clients were very satisfied with the service provided by chinatour.net. The only negative comment I received was regarding the audio guide that I purchased for all six visitors - they were not able to use it because none of them had service data on their phones, there was no Wi-Fi on the grounds of the Forbidden City and therefore the audio guide was useless. Apart from the audio guide/internet problem, all other services provided by your company were grade A, we would definitely recommend this service to other parties or use it again ourselves on further visits...
My advice to tourists. Buy tickets online to Forbidden City at least one week in advance to avoid disappointment. Don't expect to get ticket from its ticketing office on actual day of visit...
The ticket had been registered so getting in went smoothly. However, the Audio Guide that I paid for with the ticket was not showing up or available on the Chinatour.net app. And there was no obvious way to rectify this when I was there or even now...
No possibility to access to the GPS audioguide. There is a fatal error when trying to connect to the audioguide. Please refund me for the useless two audioguides that I already paid...
I'm very thankful our group of 13 people was able to book tickets for the Forbidden City before we arrived in China...
Hello dear . My flight is scheduled on 1st of october and i planed to take 24 hrs free visa as i have abt 12 hrs layover in Beijin. Am so sorry i can not change my flight in that day .tx for you understanding...
Poor service, cheated me of my money. Booked imperial palace visit, when I arrived and stood 1 hour in line, there was no booking. I am still waiting for my refund. Total scammers..
Easy to make the reservation. A mobile app and better guidance to turn the reservation into a ticket would be good..
To use the GPS audio guide, you need bring your own mobile phone with internet connection in China. Login the app then i can hear the audios...
