Review of Beijing Golden Palace Silver Street (Bullion KaiYue) Hotel by Laleh

Beijing Golden Palace Silver Street (Bullion KaiYue) Hotel

I check in the hotel on my own, so I needed some help. Eg. the Taxi driver who brought me from the airport took me around some places, and then he charged me with more than twice prices, I asked the hotel staffs to help me with that and tell him that he\'s wrong. nobody helped me. Just one person who was the bell man could speak English a little bit. The time for check in was too long and after such a trip it wasn’t good at all. I was very disappointed in the hotel. Every time that I was calling the front desk I had to wait for long time and finally go down stairs to tell them what I need!!! It was early in the morning that I wanted to check out, it took very long time and when I asked them to call a taxi for me, they said we have our own taxi, with the fixed price to the airport. The cost was 3 times more than the normal taxis, so I didn’t accept. Then they told me they cannot ask for the other taxis, so I ran out the hotel with my suitcases to the street (the hotel was in a alley not on the major street), then I caught and went to the airport. They wanted to charge me for the internet which was against of my per reservation, I didn’t accept it and then they said fine in a very rude manner. There were no more available power receptacles to run other electronic devices without unplugging the TV or Fridge. The restaurant for breakfast was awful, just very small Chinese noodles, I am vegetarian and I couldn’t eat them because there were no any explanation on the food to know what they are. Also not tea or milk or cheese or even jam. And they didn’t return my money back for not having the breakfast since I didn’t have any breakfast over there. I have travelled all over the world, it was my worst experience and I wont go to this hotel never ever, it was a terrible stay. I just liked one thing which was a day tour for visiting the \"great wall\" booked from ChinaTour.NET and the tour guide was very knowledgeable guy, his name is Mike, or Chentao in Chinese. The quality of this tour was excellent.

Rating: 1 of 5 Stars! [1 of 5 Stars!]
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