Reviews of Make Payment to ChinaTour.Net

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Make Payment to ChinaTour.Net
Average Rating: 3.29 of 5 (Base on 17 travellers reviews)      Write a Review

strange company. they keep silence after payment! DO NOT TRUST THEM..

  
1 of 5 Star

I was charged for a train ticket but the booking was never confirmed or ticket issued. Since then ChinaTour.Net will not answer any emails and provide a refund. Do not use this company..

  
1 of 5 Star

Amazing service and customer support. Thank you for all your help and support!..

  
5 of 5 Star

Thanks for the reply me fast Thank you for helping me I love Chinese because they know helpful and good..

  
5 of 5 Star

We had great experience in Xian with China Tour. The tour Guide Isaac was great, he speaks very good English. Everything was well taken care of and we had such a good time. Definitely will recommend to friends...

  
5 of 5 Star

Start to book Lhasa train from 18 feb 19 and try to ask status by weekly...finally got expected seat...

  
3 of 5 Star

This mobile app more expensiver than on website. And bad mcc code of payment..

  
1 of 5 Star

Hi, With reference to my booking cancellation against booking ID 208858, I am still balance awaiting refund money in my credit card account which was used for this booking. It has been for than 3 weeks since I cancelled it. Kindly check and update as soon as possible. regards, Jashpalsinh - client..

  
2 of 5 Star

I'm still waiting for confirmation?

  
3 of 5 Star

TERRIBLE. I will never In my life use this company again. Left us without tickets for 2 of our bookings. Very rude customer service. Almost completely ruined our trip. I was suppose to receive a refund at a specified date and have now been waiting for over a month from said date. You’re better off booking through WeChat or using travelchinaguide.com instead ...

  
1 of 5 Star

Hi, We had a private tour (forbidden city and the Great Wall) with Serena the tour guide. She was very patient and took the time to explain everything. Because we had a tour with tour guide we could skip the entrance lines which was very nice. Great experience! If you have a tour ask for Serena..

  
5 of 5 Star

We went in a private tour for five people to Beijing, Xian, Tibet and Shanghai, Suzhou (17 days) Everyting was as planned. we were a little worried at first as we planned everything by email with Wang. We didn't know the agency. We paid 30% by credit card and the rest in cash once we arrived in Beijing. The hotels and the food were good, the cars were also good as well as the drivers and guides. The price was very competitive (the best price we found). The only thing is that you are obliged to visit some shops on route (not to buy, of course). Everything was perfect except in Shanghai. Nobody came to pick us up at the airport and I had to call the agency. They answered at once and gave us a solution. We picked a taxi and they paid us the bill. In general, I recommend the agency, it's reliable and competent...

  
5 of 5 Star

I was not awakened. Can I rebook for Sunday. What will you charge me...

  
3 of 5 Star

Very good attention and coordiantion of my hotel and transportation bookings, but can not my Reservation of Guangzhou 2 days Tour Ref 65149..

  
5 of 5 Star

Thank you Mr Zhang for your cooperation. I have already got my train ticket...

  
5 of 5 Star

Great Service And Discounted Rate Also Id we book timely

  
5 of 5 Star

They didn’t refund a cancellation even though they even gave me the amount that they where going to refund. Until this day I’m still waiting for the refund, it’s been a month and they don’t ever respond to my emails...

  
1 of 5 Star