Is it possible to establish the invoices in name of : Prisma Instruments 89 rue du Vallat 13400 Aubagne FRANCE..
Easy to book, when I email questions I had a fast response. No issues when we where in China with any of our booking. Definitely recommend this company..
your trainservice was efficient . when I cancelled my flight to Lhasa for sept 5th you only acknowledged the cancellation but never a swered my question about a refund. will try a different tour operator for my next visit ...
Hello.. Card details have been provided. Why have the tickets not confirmed yet? I am just confused because my clients are in transit already. Please assist. Isaac..
Your train service was excellent and efficient. the plane reservation I made for 5/9 from Lijiang to Lhasa I had to cancel. By mistake I made the same reservation thru Gotogate . they refunded me $161 . you never gave me any refund and didn't even reply to my asking if I can get a regund. Very disappointing. My next visit to China I will consider staying with Gotogate...
why there is no airline ticket number and baggage allowance reflecting in your booking ID..
The last trip from Qingdao to Beijing changed and at the end, we could not use your ticket and need to buy a new ticket so where is our refund. Please refund if possible. we are again booking through you PEK to RIZ on 17 Sept. two people, depart at 09.45 to Riz. Send me an email if there is a refund. my email is gpm@gpm.fi, best Regards Benjamin Fraktman..
For train reservations, we were a group of 6 but could not book for the whole group. We had to split 4+2, resulting in being in different cars. For our flight from Xi'An to Yantai, it was not said that we were allowed 10kg luggage per person, resulting in an excess of 40kg for the group that we had to pay...
