booking phase is good. even though on a train tkt we had not received the issuance confirmation and decided to change the train. on flights, alerts are not managed. you must download another app to track flighst..
Almost everything went smoothly, check in at the airport with the passport was never a problem. Customer service could be more actively responsive, I have felt as though the messages with questions were responded to in a very rushed manner; this way a very important information was given wrongly: one of my flights did not have prepaid baggage, which I learned only at the airport...
Everything went super-smooth with the intrsutctinons of ChinaTour.net Just perfect!!..
We had the bad surprise to pay extra fee for luggage on the flight from Huangshan and Xi'an!..
Excellent service with very good English speaking customer service. Would recommend!..
Efficent, always on time, good personnell, fast response. App coud be improoved...
hello, I would like to know what is the status of reservation ID # 239291. Thank you..
My flight canceled because of Typhoon ai had difficulties to call agents but later I took next day flight average..
It was so easy to book our flights and the payment method was helpfull. Will use ChinaTour.Net for sure again!!!!..
