My guide in China was very helpful & was able to talk in English which was a blessing while travelling in china..
On a recent trip to China I wished to visit Xian and surrounding areas. It was an ‘on short notice’ business trip and I was unable to do any prior research. ChinaTour was a company mentioned to me by my hotel. I was very dubious using a company on the net that I had not used before, however I really wanted to visit Xian in the short time that I had. I did an after hours booking and due to an internet issue I wasn’t sure that the booking had proceeded. In fact I had booked twice without being aware. I might add that this was done quite late in the evening. Early the next morning I arrived at the airport (Shanghai) and there was no record of my booking. I thought that I had been duped by a ‘dishonest’ company.. However, within 10 minutes I received a phone call from a lovely lady from ChinaTour who told me (in English) they’d only just opened and were processing my order. They saw that I had bought the ticket twice ,which at that stage I was unaware of. The money was refunded into my account within 2days and I had a wonderful flight to Xian, tours and return. A wonderful experience and a lovely, honest company to deal with.. Thank You... Highly Recommended!..
Every time I need to use China Tour I complete my travel plans with the minimum of fuss. They are really so helpful and understanding..
The booking service is Ok, But the return flight was not good because our seats were on the last row (54) and were very unconfortable..
very reliable and am happy about it. the only drawback is i couldn't add on addtional luggage weight as early as one month before i flew...
the booking process for the reservation was very simple and the website is user-friendly. but before I comment much I will be waiting for how quick the issuance of my air ticket will take to ably comment on the company's service...
very happy with the service when i phoned with enquiry, helpful and friendly, prices are often below those of airlines if you try to book direct with airline you will see...
