Everything OK, but you charge too expensively for a flight change ............
Booking a plane ticket was easy but unfortunately I had to cancel as my mother passed away. They promised a 70 percent refund would be processed within two weeks. That was two months ago and despite many emails and messages I am yet to receive anything...
Every booking was easy to do and I could book all trains and flights for my trip at a reasonable price. I would definitely recommend ChinaTour to book your trip to .China..
Overall it was a good experience. I booked air tickets and get the correct booking. However I struggled to get e-tickets number. It could be better if e-tickets are also shared. Otherwise it was pretty much ok...
Scheduled all our transportation efficiently and gave us English and Chinese copies to facilitate getting our tickets. To be realistic, all agents at airlines and the high speed rail spoke English so all the was overkill...
Excellent experience touring. Ryan was a wonderful guide. We highly recommend your company to do exactly as they promise...
My booking went fine without any issue. What I’d like to see is a bit more transparency. I couldn’t figure out how to checkin before arriving at the airport. Though so far the air travel just worked - no problems encountered...
They were really patient and helpful. Fast booking and cheap and good flights...
