The positive points about the hotel follows: close to the Pedestrian Shopping Street, about a 5 minute walk and hotel wait staff (chinese restaurant) was friendly. Here are the negative points: unfriendly/rude front desk staff, did not get requested room type, bathroom water smelled like sewer water, beds were hard, and room was small. When we arrived at 6pm, 2 employees were behind the front desk busy working on something. They did not acknowledge us (no one else was around). When we asked to be checked in, we felt like we were bothering them (they were not friendly at all). We booked a non-smoking deluxe suite, however, the hotel said that they did not have the non-smoking rooms available. Luckily, the hotel wasn\'t too busy and so our room didn\'t have a strong cigarette smell. The bathroom water, however, was aweful. It smelt like sewer water. The beds were hard but that is typical for most China Hotels that are 4 stars or less. Don\'t get me wrong, I do not think that this hotel is a 4 star hotel. It would be a 2 to 3 star hotel at best. I would not stay at this hotel again...
This hotel is in a great position close to shops, reasonably priced restaurants and within walking distance to a lot of venues. The staff were extremely friendly and helpful. The breakfast was quite good a little on the expensive side compared to outside the hotel. The staff at breakfast not so friendly but the staff in the Chinese restaurant in the hotel were exceptionally helpful and friendly. I would stay in this hotel again and would recommend to the traveller who likes a clean modern room...
Position of a hotel is really in the center near to Nanjing road and municipal gov.sq (both max.5 mins). Hotel it self is max. 3,5* star definitely not 4*. Rooms are really small. I personally do not consider comming back again due to the room size. Other factors are OK...
