It was easy to order our Tickets from Shanghai to Nanjing and Nanjing to Beijing even though it was the first time we did so. Business Class in the trains has a high standard that allows you to arrive well rested at the destination. Using China Train allowed us to see Shanghai, Nanjing and Beijing on a short 11 days journey. Perfect Holiday..
The booking system was good but I had to ask why confirmation of one booking hadn't been received. Apparently that train had been cancelled but I was not notified of this until I actually asked about it...
the booking was convenient and efficient and I enjoyed the train journey from Shanghai to Beijing..
Good morning, I booked and pay this ticket but I made a mistake, I really need to travel on 30 of December, Could you change for me?..
Bought the train ticket, printed it off. They also had the print off translated in Chinese, so the ticket office could understand which ticket I needed. Very easy service. Will use again..
Fabulous and helpful customer service who went above and beyond expectations each time we had to make a change in our trip's itinerary!..
Very pleased with China tour service in regards to booking my train ticket from Beijing to Xi'an. The sign with "print my ticket please" in chinese was an excellent idea. Since we travelled at 6.30 in the morning we found no traffic going to the station and no crowds at the station. First class was very comfortable and worth the money...