Reviews of China Train

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China Train
Average Rating: 4.35 of 5 (Base on 2279 travellers reviews)      Write a Review

big big thanks for the organization. we were really happy with the choice of sights that were recommended to us. I recommend to all travelers who do not want to waste precious time moving to monuments and avoiding ticket queues...

  
5 of 5 Star

Kupiłem bilety na pociąg długo przed planowaną podróżą, a sam kod do odbioru biletu na dworcu otrzymałem 30 dni przed planowaną podróżą. Wszystko przebiegło pomyślnie. Polecam..

  
5 of 5 Star

The booking with the practical time table was very easy. All the bookings were accurate and the delivery to the hotel upon our arrival worked perfectly..

  
5 of 5 Star

Fantastic services rendered by your company. The tickets were at hotel as we expected...

  
5 of 5 Star

Easy booking, Easy to change the date & Time of the booking, wonderful train. Great service, Thank you...

  
5 of 5 Star

Easy booking and wonderful train.

  
5 of 5 Star

I booked the train ticket at Chinatour. net. Everything worked well without any problems. It was a nice Trip. Thank you for the support...

  
5 of 5 Star

Great service! All is nice and works good.

  
5 of 5 Star

Easy to get around even for none Chinese people

  
4 of 5 Star

Excellent service Everything is efficient

  
5 of 5 Star

Good very fast very comfortable

  
5 of 5 Star

After a problem with paying by credit card (which was my mistake), it took some time and 2 phone calls to pay via PayPal. But in the end everything went well..

  
4 of 5 Star

great train ride ..... very comfortable. one caution - during one ride in Business class, the attendant should serve us drinks and snack but she did not until we asked her and we only got a drink. (she was on the hand phone) The other business class ride was good, the attendant was great and she did all the right things - we enjoyed the ride. Thank you. I will bring more friends next time...

  
5 of 5 Star

It was difficult and wasting time to print a paper ticket at ticket counter in Hongkong West Kowloon station, and printing fee required. The officer at ticket counter didn\'t want to help me. After queue for 25 minutes, the counter girl told me that I don\'t have to print a paper ticket, just go to the gate and show the booking confirmation no, but the officer at the platform gate didn\'t allow us to go through, and I had to go back to the ticket counter, wasting another 30 minutes, although finally I got the tickets...

  
3 of 5 Star

Hi, we loved the experience. However, the limitations was the inseat video and entertainment system. No English. We communicated ok with staff. The train was punctural, however stopped many more times than advertised. The booking system is poor. Have a look at any airline web page for booking a seat. This is what your company needs to achieve for the High Speed Train system. This method of transport in China is good, my group can speak a little mandarine...

  
3 of 5 Star

Very good service, quick and easy, will definitely use again next time...

  
5 of 5 Star

Great train trip and fast connection

  
5 of 5 Star

Everything works well with ChinaTour.Net. I was for 22 days arround 5 cities and do everything in this website. It is very essy and has all you need. Thank you...

  
5 of 5 Star

Very Good service but via We Chat! I am very happy with their service but... I requested one train ticket from here with a bit of fear that if that is reliable or not. But this is really good option for purchasing Chinese train ticket online. But interestingly sometimes they forget your online request and only wakes up if you remind them via WeChat. Another problem was getting ticket counter in the station. I found one volunteer outside station who can speak English, she helped me a lot finding the ticket counter. Overall, they are completely reliable and very helpful, if you ping them in WeChat!..

  
4 of 5 Star

Muy fácil. Compre los ticket de tren un mes antes y los retiré por la estación Beijing west. Allí retire también el ticket Hong Kong guilin. Ya no quedaban tickets 1 hr antes de la partida así que estuvo bien sacarlos con anticipación..

  
5 of 5 Star

Very bad experience with the person in-charge 阳女士 (phone: 18810018526). I had made my payment on 21 Mar and 22 Mar for the Ticket from Chengdu _ Xi-an (13 Apr); Xi-An _ Chengdu (14 Apr) for 1st Class Seat. She had missed my booking. Despite of many emails and phone calls, nobody from the Service team had response to me. When I reached Chengdu JW Marriot Hotel, the Concierge managed to get the in-charge contact which was told is 阳女士. She then told me, my ticket has not issue, and all the 1st class ticket had been booked for Xi-An to Chengdu on the schedule i booked. She offered to book 2nd class ticket and promised for the refund. But has no news and no refund to my account until today 27 Apr. I'm very disappointed with this experience and will request to the refund of the difference and the service charge for the delivery of the ticket to my hotel as this had caused so much problem during my trip to Chengdu. My reservation ID for your reference, 212795 & 212803 and train ticket attached too...

  
1 of 5 Star

I booked my train tickets online and it is very easy to collect my tickets at the respective railway stations..

  
5 of 5 Star

The train and station was perfect.

  
5 of 5 Star

Excelent service , fast and clean train

  
5 of 5 Star