Very good service and very good journey
Очень удобно на поезде передвигаться между городами в Китае,только обратите внимание на класс и время в пути,выберите что вам подходит и путешествуйте вместе с China tour, надежная компания...
Comfort at The Train
Trains depart exactly on time. Ticket office in Hangzhou not open till 08.00 Although I booked a ticket from Lhasa to Xi'an in May, for travelling in September, it was not issued. No reason given. The only comment was that there was "no alternative". Cannot believe all tickets were already sold out in May. And if so, why could I book it in the first place? My tour operator suggested I try C-trip, from where I secured one of the last two tickets available. I had no problems with any of the other two train journeys I made...
Good service and reliable. However, the ticket price is different that what is shown on the website. E.g. a 2nd class ticket for Xiamen-Shanghai is shown as ¥331. But, we are charged for ¥416 - which is shown on the website as the price for the 1st class. So, it is confusing whether the online processing is working correctly...
We booked a round trip Shanghai / Suzhou. All ok as scheduled. It was our first time using trains in China and we were scared about possible misunderstanding due to language comunication. At the end everything was well indicated and easy to understand even withouth speaking or reading a single word in chineese. Only one remark: The name or the proper departing station should be placed in evidence in the booking confirmation. In shanghai there are 3 or 4 railway stations and it took sometime to understand which was our right departing station. I did a research via web using the train number...
My first ecperience of going to Beijing ftom Shanghai with high speed train. The train ticket delivery was on time as planned. I got good seats. Thank you for the exelent service...
Excellent online booking of train tickets to travel in China. The staff is very professional and helpful. Their service is par excellence. I am using ChinaTour.Net for the second time now. Of special mention are Mr. Wang and Betty who assist me in making my 3 train and aeroplane ticketing without any problem whatsoever. Keep up your great work ChinaTour.Net!..
Train reservations I think they should improve to have the availability of seats more quickly, often ask reserves and these were canceled by you for capacity. It would be nice service where as an airline, I can check in choosing my seat, I can see the availability of empty seats I just traveled in first class seats are very comfortable, the service is very good and the staff is very friendly serving The times of departure and arrival of the train are very good and accurate, function well..
Congratulations. I enjoyed the service, considering that everything went exactly as planned. Really I was very happy with the services provided...
In the beginning the communication was rather difficult .But after a while every piece of the puzzle fell into place. The only things you need are your passport and the E-numbers.We took trains from Beijing to X'ian and to Shanghai. After a short phonecall to the call center to check our E numbers,we went to the ticket office in the trainstation and even without speaking a word chinese everything was ok.We recommend ChinaTour to other travellers and we will use it for our future china visits Dirk Soetens Belgium..
Excelente las 3 operaciones de aviones y tren tgv al que recomiendo más que los aviones que siempre se demoran y los servicios no son buenos. El asesoramiento fue muy bueno e inmediato. Los pagos con tarjeta y paypal funcionaron muy bien. Hasta la proxima!..
Thank you for being open to discussion and for sorting out problems We travelled alot and used ChinaTour.NET..
Muito boa opção de viajar.
Although we had problems and had to cancel some tickets and re-buy different ones, our experience was positive. We received a timely refund by Chinatour.net. The instructions that they gave around how to pick up our tickets was spot on and easy to do (as easy as anything to do in China). Would recommend them to anyone needing assistance in China. :)..
Great experience with China tour. Very reliable and easy to use..
Good and prompt service for our train booking
Praises to chinatour.net! They make it so easy to buy high speed train tickets and flight tickets online. When a mistake happened due to my mistake, they refunded immediately. To those who hold foreign passports, you still have to get your paper tickets at the station ticket counter though. So be sure to reserve some extra time for that. In all, chinatour.net gives great services...
Tudo funcionou muito bem ! Eu apenas faria uma ressalva que o fato de ter de chegar a estacao de trem 1 hora antes do trem partir para trocar o e ticket pelo paper -ticket eh chato , pois perdemos mais tempo Mas se eh assim que o sistema da Chinatour funciona , ok , vou dar nota 5 do mesmo jeito..
Great service , comfortable and an enjoyable way to travel in China..
Excellent and reliable