Great service, so easy for foreigners in China. Highly recommend this app :-))))..
I used one time to booking the high speed ticket for my customer , it is really convenient to book the ticket ...
Buying train ticket from web site was OK. Also train itself was very good. Only issue was to get train ticket from the station because of language barrier. It was not easy to find right person, who could give the booked ticket. But finally we got the ticket...
The purchasing of tickets is very nice. The officer called to confirm the two tickets. The traveling on high speed train is very comfortable. We really enjoy our trip...
Prompt response and good follow up from the customer service agent. Will recommend to anyone traveling around China using the train network...
While the purchase and checkout process was smooth, I realised when I got to the station that the ticket attendants had no idea how to process my ticket. The confirmation number given in the e-ticket does not work on the Chinese machines. There are no instructions on how to input a passport, not a chinese ID card. I had to go to the ticket window to collect paper ticket, with the confirmaiton code which begin with E, and the passports in order to collect the paper tickets...
Thanks a lot for the delivery. However, I´m not satisfied on your system. It maybe I done something wrong, but if not, I feel it`s not fair I must pay delivery costs for every four tickets. I made all reservations separately when I couldn`t find any way to book more than one ticket at the same time and delivered in the same address. Is it possible or not. Please, reply. Rgds Heikki..
everything worked perfectly! ticket delivery to hotel seat reservation. all perfect! thank you very much..
The booking was clear and easy through the application and the tickets were right in the ticket office as promised...
Easy application and well done text are supply both in English and Chinese which is very helpful ! As we say in France que du bon!..
Perfect in terms of servicing. Pleasant people on the phone. Quick reply. No problem for issuing ticket in Beijing . Thank you Best regards..
It was easy to order our Tickets from Shanghai to Nanjing and Nanjing to Beijing even though it was the first time we did so. Business Class in the trains has a high standard that allows you to arrive well rested at the destination. Using China Train allowed us to see Shanghai, Nanjing and Beijing on a short 11 days journey. Perfect Holiday..
