While the purchase and checkout process was smooth, I realised when I got to the station that the ticket attendants had no idea how to process my ticket. The confirmation number given in the e-ticket does not work on the Chinese machines. There are no instructions on how to input a passport, not a chinese ID card.
I had to go to the ticket window to collect paper ticket, with the confirmaiton code which begin with E, and the passports in order to collect the paper tickets.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..