Reviews of China Train Ticket Booking by 3249 customers

 
China Train Ticket Booking
Average Rating: 4.39 of 5 (Base on 3249 travellers reviews)      Write a Review

Great and Reliable Service

  
5 of 5 Star

Easy to book, but a bit difficult to retrieve the tickets because everything in train station were written in Chinese....

  
3 of 5 Star

very efficient way of getting to Beijing. very comfortable train. Only problem I would say is that there is no way on the booking site of specifying you want the lower bunk and believe me you do unless you want to desperately try and climb up and it is not easy!. So buy your ticket at the station..

  
5 of 5 Star

Excellent service.

  
5 of 5 Star

Really user friendly application. Simple and quick!

  
4 of 5 Star

It was perfect.

  
5 of 5 Star

Very well organized. Instruction with printout in Chinese for showing at the collecting window. We got our tickets without any problems...

  
5 of 5 Star

Appreciated the good services in train station

  
5 of 5 Star

everything worked out 100%

  
5 of 5 Star

I find it very convenient and easy for foreigners to book ticket online. The feedback was fast...

  
5 of 5 Star

Everything e.g. ticket pick up, was running smoothly

  
5 of 5 Star

Convenient and fast response time from support when I have to cancel 2 of my tickets..

  
5 of 5 Star

The cancellation policies were too rigid and unclear and the team was not able to resolve my grievance despite multiple attempts. Due to this I lost a lot of money unnecessarily..

  
1 of 5 Star

When the agent selected our seats they failed to seat us together hence we were separated for the journey even though we gave our names consecutively..

  
3 of 5 Star

Everything went as expected, and my ticket was delivered to my hotel promptly...

  
5 of 5 Star

I bought a first class ticket but to my surprise I ended up travelling in second class. I complained and was reimbursed the price difference very quick. Good and quick reply to all my enquiries..

  
4 of 5 Star

Excellent service.

  
5 of 5 Star

excellent service

  
5 of 5 Star

Worst experience ever, I've paid, but the tickets doesn't shiped for my hotel as promised. I had to go train station get my tickets and after 2 hours in line, hadn't any reservations for me. I had to take a flight..

  
1 of 5 Star

A seemless process

  
5 of 5 Star

Excellent service to get anything done in China!

  
5 of 5 Star

The attention to make reservations online was very good. I am very grateful because I had some confusion when registering the documents and received a lot of support by email to solve it...

  
5 of 5 Star

great app , easy to use

  
5 of 5 Star

Easy to book, worked perfectly!

  
5 of 5 Star