For getting back the money we had to wait more than 1 month. still we are waiting for another refund for our tickets. If you can buy your tickets at the moment of traveling despite being a slow procedure, it's more convenient...
Good efficient easy access booking online. However instructions to collect ticket will help. After booking passenget still needs to collect ticket, however ChinaTour staff have no clue n unable to provide directions...
All was Ok. So just one comment. I dont think I should pay If I want to change the Passport of one of the passengers because his last passport overdue...
Very helpfull staff and Quick service! Very nice! Thank you so much for making our trip such a succes...
Good online booking service. Only thing is collecting tickets for foreigner using passport is quite confusing as there are no signs leading to the manual counters and the guards offer no assistance...
Great service, and really easy to use. No issues booking online and collecting our tickets at the station...
The train tickets were delivered to our Hotel. The Highspeed train is comfortable enough. Be at the station at least one hour before the schedule...
The train ticket was delivered to our Hotel... The highspeed train is comfortable enough... Be at the station at least 1 hour before the schedule.....
Ticket reservation through Chinatour.net was easy and to change with train ticket at any stations in China was very easy...
Unable to cancel my booking after too many attempts Cancelling .......... All the time..
Convenient, but would appreciate even more if there is a signage on the booth where to change printout to tickets...
11 of us were in 3 different carriages though we booked more than 3 months before departure...
11 of us was in 3 different carriages though we booked more than 3 months before departure...
very easy and efficient on problems would use again and recommend to other travelers..
One of the 4 tickets was booked in another train compartment without even informing us. We just realized when in the train. The return tickets took long to be delivered and almost missed them...
