China should be the leader of the world. Every thing is OK. Except the language communication..
Online service - good. The seat reserved for me was by the window. Picking up the ticket (Guangzhou East) - Good, except for the line at the station. Follow the advice to be at the ticket counter at least 90-120 min before your departure time. Thanks to ChinaTour for the help. I will recommend their service...
Good way to get train tickets in China. However the tickets were not there when we arrived in the hotel as promised. The reaction of China tour was good; they responded soon, and got the tickets there just in time. However we got a bit stressed because they were not there...
Easy to book, simple and well laid-out for train tickets. However for the $5 fee, I would expect to get my tickets right away but there is a wait of HOURS before you get the ticket and confirmation, which is not practical at all for same-day purchases...
Easy booking on line. At the station easy retrieving of the tickets. Nothing negative, all good. We will do the same next year...