I had troubles receiving the tickets at the hotel. In 2 cases on 3 I did not receive the tickets and I had to collect the at the station. A refund was promised. Federico Perrachio..
Really nice trip , on time clean train . Easy to do the exange in the rail way station ...
The only reason I did not give 5 Stars is that I never received a confirmation email with the actual ticket to print or pick-up at the station...
Very good service at ticketing and train stations are clean and orderly and sufficient signage on train schedules ..
Brilliant service We are very pleased Fantastic agent called Tom and his driver They both could not be more helpful..
i had to buy a new ticket at the station just because a mispelling mistake. I don´t think is fair. Be careful when you filling the booking form, the names must be exactly the same as on your passport, or you will have trouble to get the tickets at train station...
Efficient, effective service. Tickets were delivered to hotel before I arrived...