In your email confirming my order you mentioned "Thanks for your Train Ticket Booking by ChinaTour.NET We will purchase the train tickets for you and will send them to the hotel before you check in, please check with hotel reception when you check in."
I checked in at 2019-11-21; no ticket. Only after having you contacted by telephone, I received the ticket at my hotel on 2019-11-24. I received no email or other message informing me about a delay.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..
[2 of 5 Stars!]
