Although we had problems and had to cancel some tickets and re-buy different ones, our experience was positive. We received a timely refund by Chinatour.net.
The instructions that they gave around how to pick up our tickets was spot on and easy to do (as easy as anything to do in China).
Would recommend them to anyone needing assistance in China. :)
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..