Ticket was booked quite a few months in advance. All went well with the ticket reservation. Allow plenty of time to collect tickets in the train station. Lots of people and it was not clear in the station as to where to go. We were sent from one place to another to another. Make sure your travel document is exactly the same as the one on the ticket, otherwise they would not let you collect ticket eventhough it was paid for and the name is the same as passport but the number is different. It happened to one of our travel member, she used her old passport to purchase the train ticket but had a new passport renewed just weeks before the travel and it was refused. She had to pay for a new round trip ticket and could not have a refund because she did not have her old passport. We are happy with the service from ChinaTour.net but we were not happy with the train ticket collection in the train station due to the unclear signage for web purchase. But that is not controlled by China Tour.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..
[5 of 5 Stars!]
