I booked 3 tickets for the trains in China. They did a good job with the booking. Everything worked perfect with those 3 tickets.
I also booked a flight in which they misswrote my name. I tried to let them know about the problem. And after several times trying to get an answer from them, their reply was, that I wrote my name wrong. So I need to cancel and I can get a part of the money in refund. Not only it wasnt my fault, but they never refound that money they claimed that I will be refounded.
Bad experience trying to communicate with this conpany.
Dont book a flight with them.
You can book trains, for that, they are good!
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..