I used the service twice. First time with no issues, confirmation for the tickets was received fast and I printed them at the train station with no issues. The second time, there was an issue with the train. I was contacted the next day to chose a different train as the one that I picked was not available. I had to pick one that was slower and didn't understand if there was no more tickets available for the one i wanted or if there was an error on the website and the train didn't exist. Otherwise, everything went well with the travel. I would recommend the service to other users, especially for tourists traveling to China, as the service lets you use Visa cards, while at the train station it is not possible.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..