Most of the services we purchased through you were fine,
Except the tickets flight from Xining to Beijing - we had a problem at the airport counter that they claimed that the Capital Airlines did not include a suitcase luggage and we had to pay for the luggages.
On the tickets not mentioned that is not include a luggage. On the previous flight where we had the same ticket we did not encounter this problem, it was Eastern Airline.
So the big airlines are much better than the small airline company.
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