The worst experience I have ever had using a service. The train tickets I wanted and paid for were evidently not available and I was never told this via email, a message was posted on your board which I found right before my trip and spent hours and message after message trying to get it figured out. It was the worst customer service ever. I would never recommend this company, plus they held my money ($850.00 US) for over a month and never told me that there was a potential issue. So disappointed by this service. Cannot say enough negative things about the service and communication or lack there of
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..
[1 of 5 Stars!]
