The web interface for the service is good, and I got the ticket on time at the hotel. However, the communication with the customer is not very efficient. Several days before the date of the travel I wished to try changing the date, but had difficult time in getting an answer on this possibility. I think the communication with the customer should be improved, with an answer within 24 hours at least.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..
[3 of 5 Stars!]
