I buy a train ticket. It was alright, I receive the confirmation straight away on my email but I've forgot to put my second name on it so I asked for a name change and the price was so high compare to my ticket original price.
I ask to do not do the change and I have wait 24hours before an answer from ChinaTour. They just reply "ok, got it". Very not professional.
So disappointed by China tour. I don't really recommend.
We are a leading travel company based in Beijing China, we serve more than 40000 travelers from worldwide every year. As one of the biggest supplier in China, we partner with agencies worldwide. We were endorsed by New York Times Travel Supplement as a reliable China travel agency. more..