Dear Travellers, Chinatour.net is an excellent platform where you can book cheaper air tickets and hotels in china. I know i did. But, there were problems with all my bookings made for my recent trip. booked hotels and airline tickets for domestic travelling in china. 1 day before i left from india i saw no confirmation from chinatour for the hotels booked so i called them. the person said booking did not happen. book again...so i started checking my airline bookings made before which were confirmed by them . 1 flight ticket number was cancelled. 2nd flight ticket number was ok 3rd flight ticket number was not provided by chinatour.net. scared and angry i asked a friend to call them and ask what is the problem and if they are not willing to help please book a new ticket for flight no.1. luckily issue was resolved and got a new ticket number from them and also for the 3rd flight. Booked hotels through booking.com which is a better option. so if can get confirmation from them ..cross check with airline website and confirm it...
-Booking too slow -Contradictory information from the website Chat and emails chat -I'm still waiting for a reply to my email yesterday.....no news, obliged to call again I don't recommend Chinatour.net !!!..
1 Excellent and comprehensive site to address all travel needs in China 2 Simple to navigate and easy to understand 3 Efficient and robust system and processes 4 Why 5 Star rating cannot be given is because there is no provision for "Seat Preference" and "Meal Preference"..
Hello Can I receive a bookinf confirmation as boarding pass, best regards cordially patrick..
Hello Can I receive a bookinf confirmation as boarding pass ? best regards cordially patrick..
Booking was easy and the trip went well. Only issue is that we couldn’t download the app in China so had to rely on a Chinese person to confirm our booking..
They are very bad they sleeping and no care for the tickets and then they say the price up ,,, this website Soo bad..
The Airline didn't have the information about my e-ticket on their website. I had to call to airline's hotline in USA to confirm my flight and send me my itinerary. ChinaTour must be more careful with this kind of transaction. I was scared if I have or not have my flight. ChinaTour contact never gave me enough support with my request...
Fast and efficient ,however discount prices should be advised early or frequent traveler should get "special" discounted rates..
it was very cheap the Price of the flighs, but its so difficult to see clearly the E-Ticket I was very frustrated trying to find the numbers…..
I have not received the money back at my bank, they tell me to wait but nothing, then they tell me they sent it but Notihing they can send me the document where they gave me the money back. It has already been several months and I have no solution to my refund...
ID 229630 Flight Ticket book for business class But I got ticket for economy class Why cheating???..
We were very happy with our train andd flight bookings thru China Tour Having booked several journeys in Australia before we left, it was extremely pleasing that the train tickets were available pick up before they were needed and the flights went smoothly. I would recommend this service..
The check-in process was seamless. There was a short delay but the information was communicated. In all it was a good service..
