The booking service was good. There is room for improvement, though. The e-mail containing the flight information can be formatted in a more elegant way. The flight price was a great deal!..
We booked online for a flight ticket from Guangzhou to Yichang, The booking and process was very good and the clients arrived safely in Yichang. ChinaTour.net you are good..
Great service . I've booked for both domestic flights and night train in China. Everything went well. It's a real gain of time when you travel in China. Definitely I'll will use their services again for my next journey...
It was OK but what was not good is that nobody was speaking English. I couldn't understand anything and nobody understood me......
Hello, The ordering process itself was great but there is one huge problem with the customer service: I canceled two of my flights and was told by the customer service to expect a refund. Weeks have passed and no refund was received, despite multiple emails I sent on the subject that weren't even answered! Flights confirmations 186633 and 186634. I would like to have a response about the refund as soon as possible. I would be very happy to close this issue as soon as possible and without lawyers but will involve a one if no refund is made soon. Respectfuly, Gal Ziv Yacimovich..
Air e ticket was issued promptly. All information was correctly printed but bit tedious to understand...
I have been using Chinatour.net since 2008 and they have always provided me with excellent courteous service. Thank you Chinatour.net...
Every thing around flight and ticket works perfect. Only your web site could be more responsiv. Too slow in updating when click on some thing...
For the first time using chinatours I believe it is a good and honest company operating on China ground. I recommend chinatours to all. Thanks Guys...
Our fly was canceled and We had to know it in t'he airport, We didn't recived any e-mail from China Travel..
I received a great service. Vrry happy that We chose to reserve our flights with you...
It is better than I thought. Therefore I strongly recommend it to everyone. Give it a try and you would be extremely satisfied...
