I booked a number of flights within China through ChinaTour.net. The website was extremely easy to use, the prices offered were very competitive and the customer service was prompt and helpful. Two of our booked flights were delayed significantly and the ChinaTour.net customer service representatives were very helpful in offering to rebook us on another airline in the case of the first flight and in obtaining a refund on our behalf from the airline in respect of the second flight. I would use this service again...
Excellent service, communicated with me about flight change. Had no issues booking internal air tickets...
So far, I flew two times with your agent. This year will also buy my ticket from your agent. Because I like your service very much. Thank you all,..
China's best web base company always using them for all my clients domestic travel and hotel bookings..
It was great to be able to get competitive rates for my air tickets in China. I had no problems at all with the bookings and everything went smoothly...
I had medical emergency and refund was slow, incomplete and I had to insist several times. Medical emergencies do not apply as regular cancellations...
The flight company changed the date to a day later and did not offer a hotel for staying one more night. The alternative was to get money back but it was a bit late for me to find another flight...
Very efficient and responsible!!! Will definitely introduce to my relatives and friends and will use Chinatour again for all your available services Thank you..
Very efficient and responsible!!! Will definitely introduce to my relatives and friends and will use Chinatour again for all your available services Thank you..
jan 2018 Used the site for internal flight bookings and can only react positively. Booking , cancellations etc. , no sweat, worked perfect. A+..